Yes, the customer service is really good. This doll is every tit man’s dream! She is beautiful outside the box. Before this purchase, I read a review saying how unrealistic it is to find a real woman like this, and I agree. I don’t care when she comes, I still see the woman of my dreams. Her boobs move the way I want and I love that she has firm abs. Bought three more dolls before her, and her legs looked more feminine than the others. I liked this doll so much that I removed all the other dolls (but kept the head).